Faithfully serving others to make them feel welcome and ensure that the services run smoothly.

Entering an auditorium can make a guest feel uneasy; it’s dark, it’s crowded, and many times people don’t know where to sit.  It is further complicated when they arrive late.  

Auditorium team members need to be mindful of these feelings and pay attention to a guest’s physical cues.

The primary responsibility is to greet guests entering the main auditorium and direct them to their seats. 

BE JOYFUL - ENERGETIC - HELPFUL - INTENTIONAL

Ushers should walk guests in, ask if they’d like to sit front, middle, or back, and be aware of open seats in each area.

Be intentional with asking guests already seated to move down to make room for additional guests.

Try having one usher at each entrance, and an usher in front of the sound booth at the two aisles to help direct them. Be proactively walking the aisles to help find open seating for late arriving guests, especially for the 9:45 service'

Encourage' congregants arriving earliest to sit towards the front and fill the middle sections first.  This will leave the area closest to the entrances for those arriving later.

Direct them to the QR code stickers on the chair backs for Sermon slide notes and next steps.

Encourage them to use the rows ‘efficiently'.  Not sure what this means, but don't sit where others wouldn't be able to use the row.  For example, don't sit where there is only one seat left at the end.  Either move to the middle or sit starting on the end seat.

If you need Chris from on-stage to ask people to squeeze in, go to the sound booth, and tell the team there to give Chris the signal to ask people to scoot in towards the center of their row.

If someone has a wheelchair or walker, remove a chair (or two, or three) to make room for their device and keep the aisleways clear for others.

Close the doors after the first song.

Be sure to wait and open the back doors during the closing prayer.  We have one song after the sermon and don't want the doors to open too early.

Stand near the exits while congregants exit to thank them for coming and 'monitor' the offering collection buckets.

Help Collect the offering buckets after the auditorium clears and take those to the office.

For collection/sorting, remember:

There always must be at least two people involved with sorting and depositing (and the two people doing this must be unrelated/unconnected, e.g., not husband/wife/dating).

Never open an offering envelope. This will be done by the accounting team during the week for proper tax accounting for the giver.

Drop everything into the Safe slot.

Walk throughout the auditorium and collect any trash or any personal items left behind.